Shipping and Delivery Policy
Last Updated: July 16, 2025

Welcome to SocialMe Ai! This Shipping and Delivery Policy outlines how and when you can expect to access our services once a purchase or subscription is completed.

📦 Digital Product Delivery Only

SocialMe Ai is a Software-as-a-Service (SaaS) platform. All our services and features are delivered digitally. There are no physical goods shipped.

🚀 Service Activation Timeline

Once you complete your purchase or free trial signup, your access is typically:

  • Instant for free trial users.
  • Within a few minutes for paid subscriptions.
  • If there's a delay beyond 15 minutes, please contact support.

You will receive a confirmation email along with instructions to get started.

🧑‍💻 How Services Are Delivered

After successful registration or payment, you can:

  • Log into your SocialMe Ai dashboard.
  • Begin generating posts, images, and scheduling content immediately.
  • Access your available credits, connected social accounts, and workspace settings.

All content and features are accessible through your web browser — no installation required.

🌍 Geographic Availability

SocialMe Ai is available worldwide. However, integration capabilities with social networks (like Instagram, LinkedIn, X, etc.) may vary based on geographic restrictions or API limitations from third-party platforms.

🕒 Subscription Renewal and Delivery

If you're on a subscription plan:

  • Your access to features and credits will automatically renew on your billing cycle.
  • Delivery of new monthly credits (AI or manual) is immediate upon renewal.

You can manage your billing and renewal preferences from your account settings.

❗ Failed Delivery or Access Issues

If you do not receive your login credentials or cannot access your account within 15 minutes of completing your signup or payment:

  • Check your spam or junk folder for the welcome email.
  • Log in manually using your registered email.
  • If the issue persists, please contact us at [email protected] or through our Contact Page.

We strive to ensure a smooth and instant onboarding experience.

📬 Contact Us

If you have any questions about this Shipping and Delivery Policy, feel free to reach out:

  • Email: [email protected]
  • Address: SocialMe Ai, 530, KDC, Patancheru, Hyderabad, India, 503219