Privacy Policy

Introduction

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account: A unique account created for You to access our Service or parts of our Service.
• Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
• Application: Refers to the SocialMe Ai software application.
• Artificial Intelligence (AI) Features: Refers to functionalities within the Service that utilize artificial intelligence to generate text, images, or ideas for social media posts based on Your inputs.
• Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement): Refers to SocialMe Ai.
• Cookies: Small files placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country: Refers to Telangana, India.
• Device: Any device that can access the Service such as a computer, a cellphone, or a digital tablet.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: Refers to the Website and the Application, including all its features such as AI content generation, post idea generation, and post scheduling for social media platforms.
• Service Provider: Any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service (including but not limited to AI model providers, hosting services), or to assist the Company in analyzing how the Service is used.
• Social Media Platforms: Refers to third-party social media services that You may choose to connect Your Account to, such as Instagram, Facebook, LinkedIn, and X (formerly Twitter).
• Third-party Social Media Service: Refers to any website or any social network website through which a User can log in or create an account to use the Service, or connect their existing social media accounts.
• Usage Data: Data collected automatically, generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• User-Generated Content: Refers to any text, images, or other materials that You create, generate (including through AI Features), upload, or schedule for posting through the Service.
• Website: Refers to SocialMe Ai, accessible from https://socialmeai.com.
• You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name (optional, for account personalization)
• Payment Information (if applicable for premium features, processed by a third-party payment processor)
• Usage Data

Information from Third-Party Social Media Services / Social Media Platform Data

The Company allows You to connect Your accounts on Third-Party Social Media Services (such as Instagram, Facebook, LinkedIn, X) to Our Service. If You choose to connect Your Social Media Platform accounts, We may collect Personal Data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your profile information, and access tokens necessary to provide the Service. We will only access and use this information with Your explicit authorization, typically through an OAuth flow provided by the Social Media Platform.

Specifically for Instagram:

• When You connect Your Instagram account, We may request permissions to access information and perform actions on Your behalf as permitted by the Instagram API and Your authorization. This may include:
  • Accessing Your Instagram profile information (username, profile picture).
  • Permission to publish posts (images, videos, captions) to Your Instagram account as You direct through the Service.
  • Accessing basic data about Your media and posts made through our Service.
• We do not collect or store Your Instagram password. Authentication is handled through Instagram's secure OAuth mechanism.
• Our use of data obtained from the Instagram API will comply with Instagram's Platform Terms and Developer Policies.

The information We collect from Social Media Platforms is used solely to provide and improve the features of Our Service, such as scheduling posts, generating content ideas relevant to Your audience, and allowing You to manage Your social media presence through Our platform. You can disconnect Your Social Media Platform accounts from Our Service at any time through Your Account settings or by revoking access through the respective Social Media Platform.

User Inputs for AI Features and AI-Generated Content

When You use Our AI Features, We collect the prompts, text, topics, or any other input You provide ("AI Inputs"). We also process the content generated by the AI Features based on Your inputs ("AI-Generated Content"). This AI-Generated Content is then part of Your User-Generated Content.

• AI Inputs are processed by Our AI Service Providers to generate the AI-Generated Content.
• We may store AI Inputs and AI-Generated Content in association with Your Account to allow You to access, edit, and use them within the Service.
• We do not use Your specific AI Inputs or AI-Generated Content to train our general AI models offered to other users unless we explicitly state so and provide you with an option to opt-out, or if the data is aggregated and anonymized.

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies

  Type: Session Cookies

  Administered by: Us

  Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

• Cookies Policy / Notice Acceptance Cookies

  Type: Persistent Cookies

  Administered by: Us

  Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies

  Type: Persistent Cookies

  Administered by: Us

  Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• To connect to and interact with Your Social Media Platforms: This includes using the authorizations You provide to publish or schedule User-Generated Content on Your behalf to Your connected Instagram, Facebook, LinkedIn, X, and other supported accounts.
• To enable AI Features: To process Your AI Inputs and provide You with AI-Generated Content.
• For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.

Sharing Your Personal Data

We may share Your personal information in the following situations:

• With Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of our Service, to facilitate the AI Features (e.g., with AI model providers), for payment processing, to host the Service, and to contact You. These Service Providers are obligated to protect Your data and are restricted from using it for any other purpose.
• With Social Media Platforms: When You direct Us to post or schedule User-Generated Content to Your connected Social Media Platforms (like Instagram), We share that content and related information with the respective platform according to their API requirements and Your authorization.
• For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our Affiliates, in which case we will require those Affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
• With other users: When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures, and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You, and view Your profile.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.
• To comply with legal obligations: The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

For instance, User-Generated Content and AI Inputs/Outputs linked to Your Account will be retained as long as Your Account is active, or until You choose to delete them, subject to any overriding legal or operational retention needs.

Usage Data will generally be retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. We implement a variety of security measures to maintain the safety of Your personal information when You enter, submit, or access Your personal information.

Your Data Protection Rights

Depending on Your location, You may have certain data protection rights. The Company aims to take reasonable steps to allow You to correct, amend, delete, or limit the use of Your Personal Data.

If You wish to be informed what Personal Data We hold about You and if You want it to be removed from Our systems, please contact Us. In certain circumstances, You have the following data protection rights:

• The right to access, update or delete the information We have on You. Whenever made possible, you can access, update, or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You.
• The right of rectification. You have the right to have Your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to Our processing of Your Personal Data.
• The right of restriction. You have the right to request that We restrict the processing of Your personal information.
• The right to data portability. You have the right to be provided with a copy of the information We have on You in a structured, machine-readable, and commonly used format.
• The right to withdraw consent. You also have the right to withdraw Your consent at any time where the Company relied on Your consent to process Your personal information.

Please note that We may ask You to verify Your identity before responding to such requests. Accessing and changing some data might also be possible through the settings of the Social Media Platforms You have connected.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, please contact Your local data protection authority.

Children's Privacy

Our Service does not address anyone under the age of 13 (or a higher age threshold depending on the jurisdiction, e.g., 16 in some parts of Europe). We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: [email protected]